bajhi's Privacy Policy
Your personal information is completely safe with us — find out here in detail how bajhi collects, uses, and protects your data.
Introduction & Scope
bajhi ("we", "our") operates a safe and reliable online casino and betting platform for users in Bangladesh. This privacy policy ("Policy") applies to all users of bajhi's website bajhi.bar and all associated services.
By registering on our platform or using our services, you consent to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.
bajhi gives the highest priority to user privacy. We keep your information secure using SSL encryption technology and never sell it to third parties.
What Information We Collect
We collect the following types of information for the purpose of providing services on the bajhi platform:
2.1 Personal Identity Information
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Current address (where required)
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for withdrawal purposes)
- Transaction history and amounts
2.3 Technical Information
- IP address and browser type
- Device identification information (Device ID)
- Cookies and session data
- Platform access times and usage patterns
2.4 Gaming Activity Information
- Play history and bet amounts
- Win and loss records
- Bonus and promotion usage details
Purpose of Data Collection
bajhi collects user information only for specific and legitimate purposes. Our main purposes for data collection are outlined below:
3.1 Account Management & Verification
We use the information provided at registration to create, manage, and verify your account. Confirming age verification (21+ years) is mandatory for us, which is why we collect identity-related information.
3.2 Transaction Processing
Financial information is required to complete deposits and withdrawals smoothly via bKash, Nagad, Rocket, Upay, and bank transfer. We securely process transactions with a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
3.3 Customer Support
Our support representatives may use your account information to assist you via 24/7 live chat and email support. This is essential for resolving issues quickly.
3.4 Security & Fraud Prevention
We monitor transactions to prevent account misuse, fraudulent activity, and money laundering. This is done to protect the interests of all users.
3.5 Platform Improvement
bajhi continuously improves its service quality by reviewing user experiences. Through analysis of technical data, we improve the website's speed, stability, and overall performance.
Data Sharing & Disclosure
bajhi never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted service providers for payment processing, technical support, and game software supply. These partners are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
We may be required to provide information in response to a court order or a lawful request from a law enforcement agency. In such cases, we always follow a policy of minimum disclosure.
4.3 Business Restructuring
User information may be transferred in the event of a company merger, acquisition, or asset transfer. In such cases, all terms of this privacy policy will remain in effect.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the bajhi website. Cookies are small data files stored in your browser that help improve your browsing experience.
5.1 Use of Cookies
- To keep login sessions active and ensure account security
- To remember language and display preferences
- To analyze user behavior on the site and improve services
- To detect fraudulent activity
5.2 Cookie Control
You can disable cookies from your browser settings. However, disabling certain cookies may limit some functionality of the platform.
Data Security Measures
bajhi uses industry-standard security technology to protect your information. What is included in our security framework:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
- Secure Payment Gateway: The official APIs of bKash, Nagad, Rocket, and Upay are used.
- Two-Factor Verification: An additional verification process is activated for suspicious logins or transactions.
- Regular Security Audits: Our systems undergo regular security testing.
- Strict Access Controls: Only authorized personnel can access specific information.
- Data Backup: Regular backups are taken to reduce the risk of data loss.
If any security breach or unusual activity is detected, our team takes immediate action and notifies affected users as needed.
Data Retention Period
bajhi does not retain user information beyond the necessary period. We follow the policies below in determining how long information is kept:
7.1 Active Accounts
All information necessary to provide services is retained for as long as your account remains active.
7.2 Closed Accounts
Even after an account is closed, information related to legal obligations and financial records may be retained for a specified period.
7.3 Deletion of Expired Data
At the end of the retention period, information is securely deleted or anonymized so that your identity cannot be identified in any way.
User Rights
Every user of bajhi enjoys the following rights regarding their personal information:
8.1 Right to Access Information
You can request from us at any time to find out what information we are storing about you.
8.2 Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected.
8.3 Right to Deletion
In certain circumstances you can request that your information be deleted, however information subject to legal obligations will remain outside the scope of this.
8.4 Right to Object to Processing
You can object to the processing of your information at any time in the case of marketing communications.
To exercise these rights or for any questions, contact our support team. bajhi's 24/7 live chat service is available in both Bengali and English.
Protection of Children & Minors
bajhi strictly follows a policy of protecting minors. This platform is for those aged 21 years or older only.
We never knowingly collect information from anyone under the age of 21. Age verification at the time of registration is mandatory. If a minor's account is identified, it is immediately closed and all information is deleted.
Changes to Policy
bajhi may update this privacy policy from time to time. For significant changes, we will endeavor to notify you via your registered contact method.
If you continue to use the platform after a revised policy is published, you will be considered to have consented to the updated policy. We therefore encourage you to review this page regularly.
International Data Transfer
Some of bajhi's technology partners may be located outside Bangladesh. In such cases, international data transfers may occur. However, in these cases we ensure that:
- The receiving party maintains adequate protection measures.
- Transferred data remains protected under this privacy policy.
- Only the data essential for providing the service is transferred.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Live Chat: Use the website's live chat for 24/7 immediate assistance.
- Email: [email protected] — you can reach us in either Bengali or English.
We aim to respond to all privacy-related requests as quickly as possible. Ensuring your rights is our responsibility.